Information About Us
Avian Adventures is the trading name of Gerald Griffiths, operating as a sole trader. For simplicity throughout this website, 'we', 'our' and 'us' means Avian Adventures. Our registered address is at 49 Sandy Road, Norton, Stourbridge, DY8 3AJ. Our email address is firstname.lastname@example.org. We are a fully licensed tour operator and hold an Air Travel Organisers Licence (ATOL no. 3367) issued by the Civil Aviation Authority.
What Information We Collect
We collect information such as your name, contact details, passport details, travel preferences and any special needs/dietary requirements that you supply to us or such information that is supplied to us about you and other persons on your booking.
Please be assured that we will never share, sell or distribute your personal data to any third parties except where a booking has been made with us and we have your consent or we are required by law to do so. Nor will we collect or store any financial information such as your bank account or payment card details on our database.
How We Collect Your Information
We collect your information when you request from us information about our tours, when you contact us by email or phone, when you make a booking, use our website or any other interaction we have with you, such as at a trade fair. We will update your information whenever we can to keep it current, accurate and complete.
How We Use Your Information
Provided you have given your consent, we may from time to time mail you with our annual brochure and occasional printed newsletters, or send you our email newsletters, including tour news, new tours, special offers or other information which we think may be of interest to you.
Where you have booked a tour with us, we may need to share personal data such as passport details, dietary requirements and health information with trusted third parties to enable us to supply and fulfil the goods or services you’ve requested.
By dealing with us, you are giving your consent to this use, which may include the transfer and disclosure of your personal data both within the UK and/or overseas for our ordinary business purposes. If you do not agree to our use of your information as described above, we may not be able to accept your booking.
Google Analytics and Cookies
Our website may place and access certain 'first party' cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use these cookies to facilitate and improve your experience of our site, and to provide and improve our products and services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. All cookies used by and on our site are used in accordance with current cookie law.
Before cookies are placed on your computer or device, you will be shown a cookie notification message requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you.
You may, if you wish, deny consent to the placing of cookies; however certain features of our site may not function fully or as intended.
Please let us know in writing if you would like to see the personal data we hold about you, as you are entitled to a copy of this information and to correct any inaccuracies. We will supply this information within a maximum of 30 days of receiving your request.
You have the right to ask not to receive direct marketing material from us, and as soon as properly notified by you, we will take steps to stop using your information in this way. You will also be able to remove yourself from our emailing list by clicking on the “Unsubscribe” link at the bottom of all marketing emails.
We have taken all reasonable steps and have in place appropriate security measures to protect your information. This site is hosted on a server in the UK and any personal data retained by us with your consent will be processed in accordance with our registration under the Data Protection Act 1998.
Changes To This Policy